Returns & Exchanges
We want you to love what you receive. If something isn’t right, we’re here to help.
1. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We’ll make it right.
- Email us with your order number
- Include a brief description of the issue
- Photos may be requested to help resolve the issue quickly
Our goal is simple: if there’s a problem, we’ll work with you to fix it.
2. Size Exchanges
If you need a different size, reach out to us and we’ll do our best to help with an exchange.
Because our products are made to order, exchanges may be handled on a case-by-case basis.
3. Returns
Since each item is made specifically for your order, we may not be able to accept standard returns.
However, we are committed to making sure you’re satisfied and will review any concerns individually.
4. Order Changes
If you need to change or cancel your order, contact us as soon as possible. Once an order enters production, changes may no longer be possible.
5. Shipping Issues
If your package is delayed or appears lost, contact us and we’ll help investigate with the carrier.
6. Contact Us
For any questions or support requests, please reach out:
We’re committed to making your experience a great one.